Staffing During a Pandemic: Toolkit for Working with Staffing Agencies During COVID-19

The Staffing Agency Toolkit is a resource for Kansas nursing homes created by Kansas Department of Health and Environment Healthcare-Associated Infections & Antimicrobial Resistance Program and KFMC Health Improvement Partners.

This toolkit includes resources to assist nursing homes when working with staffing agencies to fill open positions.

Within the Staffing Agency Directory Excel workbook you will find a listing of agencies, including their contact information, service area and website. The list of agencies consists of those Kansas agencies available at the time of printing and is not all inclusive. The workbook also includes an Agency Shift Tracking tab that can be used to track and trend your homes agency usage. This tracking tool is set to capture the agency member’s name, discipline, shift and date worked and the agency that employs them. The more data points collected on the tracking tool will assist your team in identifying trends and staffing needs. It can also assist with end of month reconciliation with the staffing agency to ensure accurate invoicing.

The Agency Questionnaire is a guided tool to assist your team as you initiate contact with agencies to inquire on their services.

The Agency Staff Orientation Check-Off is a tool for your home to use when bringing in agency staff to ensure that the new member is orientated and mentored during their first shift within your home. This is a Word document and is ready for your team to adapt and personalize to your specific needs.