PIPS - How They Work

April 2014

This webinar defined a PIP (Performance Improvement Project) team and how they function within the QAPI process. The webinar discussed how the PIP teams use Root Cause Analysis (RCA) and Plan, Do, Study, Act (PDSA) Cycles.

Presentation

Click here to begin playing the WebEx© recording.

Program Information

The handouts and transcript for the presentation are available for download. All documents are in Adobe® Acrobat® format unless noted otherwise.