Conducting a Root Cause Analysis through Chart Review, Partnering with Downstream Providers in Care Transitions, and Implementing Transitional Coaching

March 2012

In this presentation, Tom Ventura, a health data analyst and evaluator with the Colorado Foundation for Medical Care, Colorado’s Medicare Quality Improvement Organization, shared tools and tips on completing a root cause analysis through chart reviews. Three individuals from Shawnee Mission Medical Center also presented, Kim Fuller, Administrative Director of Case Management, and Catherine Lauridsen and Melanie Davis-Hale, Transition Care Coaches. They shared their experiences and successes they have had in working to improve care transitions and reduce avoidable hospital readmissions.


Click below to begin playing the WebEx© recording.

Program Information

The handouts for the presentation are also available for download. All documents are in Adobe® Acrobat® format unless noted otherwise.