Medicare Beneficiary Health Resource Directory
Kansas Area Agency on Aging
(1-800-860-5260)
- Assistance for the elderly.
Centers for Medicare & Medicaid Services (CMS)
(1-800-633-4227)
- This is the federal agency that administers the Medicare and Medicaid programs. They are committed to:
- protecting the rights and dignity of Medicare beneficiaries
- making Medicare work in a more effective, responsive and user-friendly way
- providing access to affordable and high quality healthcare service
- You may contact CMS if you have a concern about billing, such as questions about charges and what Medicare does or does not cover.
Community Mental Health Services/Mental Retardation Services
(1-800-252-8154)
Fraud and Abuse Hotline (Office of Inspector General)
(1-800-447-8477)
- Contact the Fraud and Abuse Hotline if you feel a healthcare provider
has fraudulently billed the Medicare Program.
Kansas Board of Healing Arts
(1-888-886-7205)
- If you have a concern about a physician, such as unprofessional conduct, incompetent practice or licensing questions.
Kansas Elder Law Hotline
(1-888-353-5337)
- Legal advice and referral for Kansas Seniors.
Kansas Foundation for Medical Care, Inc., Topeka, KS
(1-800-432-0407)
- Provides answers and information on Medicare beneficiary rights. Responds to inquiries/concerns regarding the quality of healthcare received in an acute care hospital outpatient department, ambulatory surgery center, skilled nursing facility, or care provided by a home health agency or a Medicare Advantage Plan (MA).
Kansas Insurance Commissioner
(1-800-432-2484)
- Provides consumer help on most types of insurance.
Kansas State Board of Nursing
(1-785-296-8401)
- If you have a concern about substandard care received from a healthcare professional.
Kansas Department of Health and Environment
(1-800-842-0078)
- If you have a concern about conditions at a hospital, such as rooms too hot or cold, cold food or poor housekeeping. You may also contact them if you have a concern about the quality of care for services not covered by Medicare, such as services in a nursing home, assisted living facility, or adult day care, or you have a concern about a hospice agency not related to quality of care.
Long Term Care Ombudsman
(1-877-662-8362)
- Responsible for the investigation and resolution of complaints
concerning nursing home care in Kansas.
Medicaid Consumer Service Center
(1-800-766-9012)
- Provides assistance for inquiries regarding Kansas Medicaid programs and payment.
Senior Health Insurance Counseling for Kansas (SHICK)
(1-800-860-5260)
- A statewide network of volunteers trained to assist Seniors with
questions about Medicare and other health insurances.
Social Security Teleservice Center
(1-800-772-1213)
- Provides information on what services and procedures the Medicare
Program will cover.
- Provides claims payment information for Part "A" for most Kansas hospitals. Provides claims information for Part "B." All of Kansas, Iowa, Missouri, and Nebraska.